“While the Bach was not new, it was clean, good beds, adequate kitchen for a longer stay and adequate heating.”
The bathroom was dated but completely functional. Better that the pictures suggested.
The bathroom was dated but completely functional. Better that the pictures suggested.
- Steven, February 2024
Fiona
“Awful and frustrating experience booking and dealing customer service representatives leaving a lot of uncertainty leading up to checking in.”
House was adequate but had to wash every dish, glass and pot before using as they were filthy. Kept tripping the circuit breakers in the house which was frustrating.
- Fiona, February 2024
Thank you for reviewing your stay, Fiona.
We are sorry to hear that you experienced these issues during you holiday and admit that our communication was not up to par. This will be investigated within our teams. There were some unavoidable maintenance issues at the property which were addressed while you were in stay, however we do acknowledge that this would have impacted your holiday experience.
Your comments on the presentation of the property fall quite far short of our standard so will be passed onto our local team to address before future bookings. We are also very sorry for the inconvenience concerning the cleanliness, We will organise a deep clean to
be done at the property to ensure more in-depth
cleaning is completed to ensure this does not
happen again.
Thanks again for leaving your feedback.
Bachcare
Property heating: Electric, Eco, other heating sources: Electric fire, Air Conditioning
1 ovens
Hobs
Microwave
Fridge Freezer
Toaster
Kettle
Washing Machine
TV
Wi-Fi included
Parking
1 x Garden
Sorry, no smoking
Linen
Our linen service will provide all sheets, pillowcases, towels, bath mats, and tea towels for your stay. We’ll also make up the beds for you prior to arrival and strip them down after your departure. Pillows and duvets are provided at the property.
The property
With views towards distant snowcapped peaks, snuggle inside this cosy and spacious family-friendly holiday-home. Welcome to Bach on Pompolona!
Enjoy entertaining and relaxing in the comfort of the large lounge.
Surrounded by a large lawn for the kids to run around, enjoy the sunset from your north-west facing private patio.
This three-bedroom, one-bathroom accommodation sleeps up to five people.
Amenities include Wi-Fi, TV, standard kitchen, washing machine, and heat pump.
Parking is available off-street on the lawn, or roadside.
Located just off the main highway 94, this is a centrally located bach with easy access into the downtwon area for food and conveniences.
Whether you are passing through, or seeking a base for adventure, lock in Bach on Pompolona today!
Please note a bond may be charged at certain times of the year. One of our team members will contact you if this is required for your booking.
Currently the wood fire in the lounge is unavailable for use.
There is no fencing between this accommodation and the adjacent next door dwelling.
About the location
Bachcare acquired Te Anau Holiday Houses in October 2018 to kick start their services in the stunning Te Anau area! Te Anau is known as the Walking Capital of the world, with dozens of walks for visitors to explore, including the famous Milford, Kepler, Hollyford and Routeburn tracks. Another popular attraction for visitors is the Te Anau Glow worms caves. Find the perfect base for your holiday below!
