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6 Guests
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4 Bedrooms
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2 Bathrooms
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Pets No
Features
- Hot tub
- Off road parking
- Garden / Patio
- Washing machine
- Dishwasher
- Sky TV
- Broadband / WiFi
5 Customer Review(s)
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Anna “Great spot, well appointed accommodation with great facilities.”
Unfortunately for our stay, the cleanliness of the property impacted our enjoyment of the place. We contacted bachcare via email within the first few hours of our arrival as the bathroom wasn't very clean, we found food on a plate under a bed, the dishwasher was full if dirty dishes and rubbish bins hadn't been emptied. Bachcare were slower than we hoped to get in touch and by that stage we had come across further issues with cleanliness related to the spa and BBQ. From that point bachcare were ...
Unfortunately for our stay, the cleanliness of the property impacted our enjoyment of the place. We contacted bachcare via email within the first few hours of our arrival as the bathroom wasn't very clean, we found food on a plate under a bed, the dishwasher was full if dirty dishes and rubbish bins hadn't been emptied. Bachcare were slower than we hoped to get in touch and by that stage we had come across further issues with cleanliness related to the spa and BBQ. From that point bachcare were more efficient and helpful. Such a shame something as foundational as cleanliness let the property down. But if they can get that sorted, it's a great spot.
Thank you for your feedback Anna, we are sorry to hear about the cleaning issues during your stay. This is not the standard we expect for our guests and will be following up with the local manager to ensure everything has been remedied and that future guests are not impacted. Bachcare