Sunset Retreat - Matarangi Holiday Home - Coromandel Accommodation

3.6★

5 Guests
3 Bedrooms
2 Bathrooms
Pets No
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Features

Off road parking
Garden / Patio
Cot available
Highchair available
Washing machine
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

3 Customer Review(s)

Christo
March 2024

“Was lovely staying there, disappointed with the cleanliness, poorly cleaned with the single room not even having bedding on it on arrival.”

Found the fitted sheet under the bed wrinkled not sure if it was washed - table top in kitchen dirty, BBQ not cleaned and full of grease from previous use. At that price you do expect decent service right

Found the fitted sheet under the bed wrinkled not sure if it was washed - table top in kitchen dirty, BBQ not cleaned and full of grease from previous use. At that price you do expect decent service right

- Christo, March 2024

Thank you for your review, we are sorry to hear there were issues with the cleanliness at our property. We have addressed the cleaning issues with our local team. Thank you for taking the time to provide this feedback as we are always working on improving the care of our properties Bachcare
Morgan December 2022

“The property was better than we imagined it to be!”

The location was perfect, everything was clean and tidy and we thoroughly enjoyed our stay! Amazing to have heat pumps on both floors during the summer!

- Morgan, December 2022
Jacob September 2022

“Hi Team, I have enjoyed my visit to Matarangi despite some of the issues I had.”

I had to call the customer service center to get the Wi-Fi password as this was outdated and to follow up on a email that I had sent regarding a blood stain on the duvet cover. I then sent another email on the 1st of October to which I have yet to receive a reply. I will list those here, * I swept and mopped all floor tiles as they were dirty and had stains/marks. * I vacuumed all of the upstairs as all the carpets were not vacuumed. I still need to do the downstairs carpet. * The dishwasher still had dirty dishes in it. * The patio glass is full of hand and finger prints which I have wiped down. * The TV looked like it had never been wiped. It had that much dust and fingerprints on. I have wiped this down. * Bedside tables and lamps were not dusted which I have since done. * The window sills look like they have been wiped in ages; there is that much dust on them. Further to the above, * In your booklet it mentioned that if you stayed longer than 3 days your amenities will be topped up which never happened. * We received fresh towels on the 2nd to last day which made no sense as I would have thought if we were to get fresh towels it would have been dropped much sooner. * On day 1 I also mentioned to customer service that I was missing a pillow case which she said she had text the property manager to drop one. Sadly I never got my pillow case. * In the main bedroom there is a black throw which had some stains on. Unlike my email I hope that someone actually sees this and can put some actions in place for this not to happen to other customers of yours. Thank you, Jacob Footnote, I have selected "yes" for this to be published but the feedback is not to put you in a bad light. You can decide what you want to do.

- Jacob, September 2022

Hi Jacob, thank you for your feedback we really appreciate it. We are glad you enjoyed your stay in Matarangi but are very sorry it wasn't up to our usual Bachcare standards. Our feedback co-ordinator has reached out to resolve this with you and the property manager has been made aware so that we can continue to offer wonderful places to stay. We will ensure this is the case for the future. Bachcare

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Summary

Bedroom 1: Queen, Cot
Bedroom 2: Queen
Bedroom 3: Single
Bathroom with: Shower, Bath, Hand Basin, Toilet
Bathroom with: Shower, Hand Basin, Toilet
Free Wifi, Smart TV, TV in Master bedroom (Streaming only)
Oven, Fridge, Microwave, Dishwasher, Kettle, Toaster
Washing Machine, Tumble Dryer
Air-Conditioning in Living room and Master bedroom

Linen

Our linen service will provide all sheets, pillowcases, towels, bath mats, and tea towels for your stay. We’ll also make up the beds for you prior to arrival and strip them down after your departure. Pillows and duvets are provided at the property.

The property

Imagine playing a round of golf in your own backyard in the morning, then hitting the beach for a dip in the afternoon. This ideally located, three-bedroom holiday home is waiting to host your stay. Welcome to Sunset Retreat! Enjoy your sun-drenched position on the outdoor deck, the perfect spot to enjoy your morning cuppa while you watch the action unfold on the rolling greens of the Matarangi Dunes Golf Club. Beautifully presented with contemporary furnishings and thoughtful décor, the open-plan living area provides the perfect spot for you to maximise on well-deserved down time with your loved ones. Stay connected on the complimentary WiFI, or flick on the Apple TV and log in to your favourite viewing apps. The modern and fully equipped kitchen allows you to whip up your favourite holiday meals with ease, to be enjoyed at the dining table or alfresco. Pair with an ice-cold beverage of your choice, and make memories well into the evening. It doesn’t get much better than this! Three bedrooms, two bathrooms and full laundry facilities provide ample convenience during your stay at Sunset Retreat, making this an ideal configuration, for a family or group of friends. Heaters are available for guest use and air-conditioning is due to be installed mid-May! If you have little family members, you'll be pleased to hear Sunset Retreat has a baby bath, high chair, travel cot, and a baby gate. Besides your prime position right on the Dunes Golf Course, you’re just a three-minute drive from the golden sands of Matarangi Beach if you’re keen to a dip after perfecting your putt. This corner of the Coromandel is host to plenty of picturesque beaches, head 11-minutes to Kūaotunu Beach, or further afield, head 19 minutes to Otama Beach or just under 30 minutes to Opito Bay Beach to make a day of it. For a bite to eat, Piper’s Café is just three-minute drive from home base, head there for a tasty brunch to fuel you for your day ahead. For the ideal blend of relaxation, convenience and adventure, Sunset Retreat awaits!

As the property has unfenced access to the golf course and lakes on the grounds, adults should closely supervise young children while outside.

Please note a bond may be charged at certain times of the year. One of our team members will contact you if this is required for your booking.

About the location

Just a 2.5 hour drive from Auckland, Matarangi is a picturesque seaside township located between Whitianga and the Coromandel. The area enjoys a world-class golf course and numerous scenic walkways. Just north of Matarangi lays New Chums Beach, only accessible via a 40-minute bush walk or by boat. This coastal secret is most definitely worth the trek, having been voted by Lonely Planet as one of the world's top 10 beaches! All of our Matarangi holiday homes are pre-inspected prior to your arrival and are ready for instant online booking.

Features

Reviews & Ratings

“Was lovely staying there, disappointed with the cleanliness, poorly cleaned with the single room not even having bedding on it on arrival.”

“The property was better than we imagined it to be!”

“Hi Team, I have enjoyed my visit to Matarangi despite some of the issues I had.”

Summary

Linen

The property

About the location