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7 Guests
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3 Bedrooms
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1 Bathroom
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Pets No
Features
- Hot tub
- Off road parking
- Garden / Patio
- Washing machine
- Dishwasher
- Broadband / WiFi
Reviews
1 Customer Review(s)
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Richard 
“The photo and description on the website was a misrepresentation of the actual property - we were very surprised to find the living, kitchen and bedroom spaces were significantly smaller than what we were expecting.”
There was limited space for suitcases/moving around which was compounded by the excessive decorative potted plants. The description when we booked, also did not indicate that the third bedroom was a sleepout, seperate to the house. It appears this description on the website was amended after our booking. The description also misrepresented the outlook of the property which we were surprised to find sits on a swamp. This appears to be the cause of the overwhelming damp musty smell that hit us on ...
There was limited space for suitcases/moving around which was compounded by the excessive decorative potted plants. The description when we booked, also did not indicate that the third bedroom was a sleepout, seperate to the house. It appears this description on the website was amended after our booking. The description also misrepresented the outlook of the property which we were surprised to find sits on a swamp. This appears to be the cause of the overwhelming damp musty smell that hit us on arrival and was present throughout our stay. We counted an excessive 12 defuses scattered throughout the bedrooms and living areas to try and defuse the damp smell, however only added to the overwhelming heavyness in the air. The defuses are an acknowledgement of an issue present on the property, I therefore believe, it warrants pre-warming guests prior to booking. The range hood flew off when turned on which struck the person standing at the stove, luckily she held her hand up to catch it before hitting her head. This was incredibly dangerous as it was not screwed to the wall. The dishwashing wasn't working and the gas heaters outside were also not working. On the plus side, the spa was fantastic. The bathroom was very good, lovely tiles and mirror. The extractor in the bathroom however wasn't effective and the walls were dripping with moisture after showers. The beds and lounge were comfortable and the colour scheme really nicely done. I think full transparency would prevent disappointment and mitigate any suprpises and negative feedback. Clear the clutter, minimise the decorative pots to allow more space and check to make sure appliances are fitted safely and operational.
Hi Richard, Firstly, I would like to thank you for the feedback that you have left, we appreciate any and all comments to help us improve our service and ensure a great experience for future guests. We do agree that the spa is fantastic, and that the bathroom, lounge and decor/furniture is nicely done and maximises comfort. We feel that the photos are an accurate representation of the space provided at the property as it is clearly a compact property, as well as the external photos that show the property is indeed surrounded by trees and birdlife, as mentioned in our description. While the creek that runs near/through the property is not present in the description, the property is not built on a swamp as was outlined in your feedback. We have sent our local property manager to assess the situation regarding any space that can be added to the property by arranging the plants and furniture more effectively, as well as fixing the issues your pointed out with a couple of the appliances. Lastly, you will be happy to know that the description has been amended to more accurately reflect the sleepout which is present in the photos. Once again, we are happy that you found the spa, decor and furniture to be great, and hope you join us again for an improved stay Bachcare
Summary
- Bedroom 1: King
- Bedroom 2 (Sleepout): Queen
- Bedroom 3: Double Bunk
- Bathroom 1 with: Vanity, Toilet, Shower
- Spa Pool
- Heat Pump/Air conditioning
- Dishwasher, Fridge Freezer, Oven, Toaster, Kettle, Microwave
- Smart TV, Chromecast
- Washing Machine
- BBQ
- Garden Table and Chairs, Fully-Fenced
- Off-street Parking, Private Driveway, Boat Parking up to 5m
Linen
Our linen service will provide all sheets, pillowcases, towels, bath mats, and tea towels for your stay. We’ll also make up the beds for you prior to arrival and strip them down after your departure. Pillows and duvets are provided at the property.
The property
Nestled between Ostend and Palm Beach, featuring a spa pool and private deck, Island Sanctuary is ready to host your next island escape in style. Close to local amenities and surrounded by trees and birdlife, this renovated 1970s holiday bach perfectly blends modern convenience and relaxation. The open-plan living space, decorated with vibrant décor, seamlessly extends to an outdoor living area with a BBQ and outdoor heater, perfect for alfresco dining on the sheltered deck. Inside, maximize your comfort in the warm and welcoming indoors with Chromecast, TV, and Wi-Fi. Three bedrooms and one bathroom, including a sleepout that provides a private space for two, ensure ample accommodation for everyone. Heat pumps in the lounge and sleepout ensure comfort year-round. For a day at the beach, head to nearby Palm Beach, just a 3-minute drive away. This spot is perfect for safe swimming and has a playground and BBQ area. The bus stop is a one-minute walk away, so you can leave the car behind. It's a 15-minute walk to the supermarket, markets, and post office, and you can pick up a pizza nearby. A 20-minute walk or 3-minute drive takes you to the local dairy, while you can cozy up inside at Arcadia café for a romantic dinner, or gather on the covered deck and beer garden area. In 5 minutes, you can drive to the markets at Ostend and wineries at Stoneyridge and Te Motu. Oneroa Beach and village, with its selection of cafes and restaurants, are also just a short drive away. Island Sanctuary is a relaxing and refreshing base for your Waiheke Island escape!
About the location
Waiheke Island is the largest island in the inner Hauraki Gulf, and combines the comfort of small town community with city life, as many residents commute daily to Auckland City. Waiheke is home to a number of local artists, crafts people and writers, who all enjoy the unique combination of lifestyles that the island offers. Visitors to Waiheke will enjoy the award-winning vineyards, charter boats and tours, kayaking, horse trekking, mountain biking, bushwalking and golfing. Onetangi is well-known for its wide, safe swimming beach and is a popular spot for picnics and gatherings. Ostend is the central hub of Waiheke Island and is home to the Saturday Morning Markets, where visitors can enjoy local produce and crafts. It is also a short drive from delightful Rocky Bay, a sheltered South-side bay offering peace, tranquility, and the ambiance of Waiheke Island of years gone by. Whakanewha Regional Park, located in the southern part of Waiheke, is a native coastal forest with a fantastic network of walking tracks. It is home to a variety of native flora and fauna, including the Kererū, pīwakawaka, tūī, grey warbler, and silver eye. The park also features a historic Māori pā site and Pākehā settlements. Onetangi Straight is also known for its vineyards and wineries, being a popular destination for wine tasting and delicious meals. All of our Waiheke Island holiday homes are pre-inspected prior to your arrival and are ready for instant online booking.