“A lovely home in a great position and right next to a park.”
It was fantastic to be able to have our four legged family member stay with us on our holiday. Unfortunately this was marred by the lack of cleaning. There were crumbs on the kitchen floor, a dirty tea towel in the washing machine, the vanity was dirty including a couple of hairs and the vanity mirror was covered in water marks and smudges, a rubbish bag was dumped in the bottle recycling bin and a dead cockroach was on the floor in the back left bedroom. I can’t see how this was cleaned in between stays. The house is also lacking general maintenance / upkeep with lots of little things like the dishwashing brush with duck-tape over a broken handle, thick dust caking the ceiling fan in the master bedroom and the ceiling light bowels full of dead flies in the hall, just to name a few. Unfortunately i would not stay again or recommend
Thank you for taking the time to provide feedback and we are sorry that on this occasion the cleanliness of the property was not to our usual high standard. We will ensure more in-depth cleaning is completed to ensure this does not happen again for future guests. We will pass on your feedback regarding the maintenance issues that need attention.
Bachcare
