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6 Guests
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4 Bedrooms
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1 Bathroom
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Pets Yes
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Dishwasher
9 Customer Review(s)
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Jane “The water wasn’t turned on upon our arrival.”
Some phone calls rectified this but the switch wasn’t accessible without further instructions. Luckily the cleaning lady called us back to advise within the hour. As the power was off the oven didn’t work and we had no way of knowing a reset procedure, until a couple of days later and asking a neighbour. There were cobwebs around the walls particularly in the bedrooms and under the beds. A disconcerting find under a bed was a large framed “glamour shot” of presumably the owner. Not ...
Some phone calls rectified this but the switch wasn’t accessible without further instructions. Luckily the cleaning lady called us back to advise within the hour. As the power was off the oven didn’t work and we had no way of knowing a reset procedure, until a couple of days later and asking a neighbour. There were cobwebs around the walls particularly in the bedrooms and under the beds. A disconcerting find under a bed was a large framed “glamour shot” of presumably the owner. Not quite what one would expect. I have no further comment on that. BBQ non functioning and no gas bottle anyway. No internet, but we should have checked prior to booking with hindsight. The house is in a good location and comfortable in general. We appreciated being able to take our dog aswell.
Hi Jane , thank you for providing your feedback. We are sorry to hear that you experienced issues with the water and oven not working during your stay with us. We understand that this can be frustrating and we apologize for any inconvenience it may have caused. We want to assure you that we have taken immediate action to address this issue and it has been resolved. Your feedback is important to us, and we appreciate you bringing this to our attention. We strive to provide our guests with an exceptional experience and we regret that we fell short in this instance. Bachcare