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8 Guests
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3 Bedrooms
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1 Bathroom
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Pets No
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Cot available
- Washing machine
- Dishwasher
- Games Room
10 Customer Review(s)
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Chrissie “We arrived to an unclean house with cobwebs, spiders and dust everywhere.”
The linen we ordered and paid for was not present with someone coming on day two to apologise and say they'd request a refund for it (we haven't heard anything). The shower leaks and the toilet cistern is playing up. There was no manual to welcome us or to tell us about the area or what was expected of us. I had to ask at the shop re rubbish collection and we left the home tidier than we found it anyway. The house itself was ok, matched what was promoted on the website and had everything we ...
The linen we ordered and paid for was not present with someone coming on day two to apologise and say they'd request a refund for it (we haven't heard anything). The shower leaks and the toilet cistern is playing up. There was no manual to welcome us or to tell us about the area or what was expected of us. I had to ask at the shop re rubbish collection and we left the home tidier than we found it anyway. The house itself was ok, matched what was promoted on the website and had everything we needed.
Thank you for taking the time to provide this feedback and apologise as this is not our usual Bachcare standard. We will certainly address the cleaning and maintenance issues your raise. Bachcare