3.5★
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5 Guests
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3 Bedrooms
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2 Bathrooms
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Pets No
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Washing machine
- Dishwasher
- Broadband / WiFi
Reviews & Ratings
* Based on a combined average customer score
17 Customer Review(s)
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Susan “Property is tired, smells bad and at $400 a night (including the cleaning and towel fee) is overpriced.”
There were lots of cobwebs. No access to the garage (despite the instructions saying it would be unlocked) meant we couldn't use the kayaks. No reference to the fire, although we contacted Bachcare to check we could use it - and did. One bed had only one sheet - managed to find another one to remake the bed. The outlook was just lovely however, and the fire was worth a trip to buy firelighters and kindling.
There were lots of cobwebs. No access to the garage (despite the instructions saying it would be unlocked) meant we couldn't use the kayaks. No reference to the fire, although we contacted Bachcare to check we could use it - and did. One bed had only one sheet - managed to find another one to remake the bed. The outlook was just lovely however, and the fire was worth a trip to buy firelighters and kindling.
- Susan, June 2024Thank you for your feedback, we are sorry to hear about the issues during your stay. This is not the standard we expect for our guests and will be following up with the local manager to ensure everything has been remedied and that future guests are not impacted. Bachcare
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Paul “We had a fantastic time.”
The place is a bit tired, especially the bathroom, but generally we had a great time. The outlook can't be beat. Nice and quiet, but just a short drive to town. We'll be back.
- Paul, February 2024Thank you for taking the time to write a review, Paul. We appreciate you taking the time to provide us some feedback. Your feedback has been taken onboard and we look forward to inviting you back again in the future. Bachcare
Andy “OK, but could be better.”
The property is let down in a few areas. It felt like our stay was right on the back of another group, and the cleaners didn't do a proper job. There were a lot of cobwebs in the rooms, dirty linen in the closet of one bedroom and a dirty pillow case in the bathtub. There was no dishwashing liquid and only two toilet rolls to be found. The recycling bin was full and the rubbish not far from it. The property would also benefit from a bit of TLC. The pots and pans were below standard - badly scratched nonstick pans, or the pans that weren't nonstick being clearly misused and burnt to the point where you will never get them clean. Only one half of the BBQ would light, it didn't even seem that gas was flowing on the grill side. Not that it made any difference - it was so filthy that I wouldn't have dreamed of cooking on it. The deck was rotten in places and the outdoor furniture needs a clean, if not replacing. It is also worth noting that water quality in the lake should be checked if you think you might enjoy a swim in the lake. No one's fault, but our visit was timed with toxic algal blooms in the lake.
- Andy, January 2024Thank you for your feedback, Andy - We appreciate you taking the time to provide us feedback on your recent stay. We're sorry to hear the cleanliness of the property was not up to standard. We have taken this onboard and will be addressing this with our local services team to ensure cleanliness levels are maintain to the high standard we expect for our guests. Any maintenance issues have been passed onto the property owner to look into further. Bachcare
Stacey “The house was in a good handy location with beautiful views of the lake which we enjoyed.”
Kayaks were nice to have. Living area & kitchen were spacious & comfortable, couches & beds comfortable too. However house & carpet needs a deep clean, mould in bathrooms & bedrooms & lots of spiders & bugs. Bbq didn't light & was very dirty, dryer kept stopping so didn't dry the clothes at all,a clothes rack would be handy. Overall a nice stay, just a few improvements needed.
- Stacey, January 2024Thank you for taking the time to provide feedback Stacey, and we are sorry that on this occasion the cleanliness of the property was not to our usual high standard. We will organise a deep clean to be done at the property to ensure more in-depth cleaning is completed to ensure this does not happen again. Bachcare
Lee “When we arrived we did not realise that one of the fence panels had fallen onto the driveway.”
It had a large nail sticking up which we drove over and punctured our tyre on. The house is in a lovely spot with the lake on its doorstep. However, it is very tired and needs renovating. The oven was dirty and the people who clean the property do not do it properly as around the taps was a ring of dirt from not being cleaned properly for months. The windows needed a good clean inside and out. The dryer did not work.
- Lee, January 2024Thank you for your feedback Lee, we are sorry to hear about the issues during your stay. This is not the standard we expect for our guests and will be following up with the local manager to ensure everything has been remedied and that future guests are not impacted. Bachcare
Kylan “Awesome stay with my 3 kids.”
We had an absolutely amazing time enjoying the fireplace and making use of the kayaks. Only couple minor issues the carpet in the sunroom has no rubber grip underneath so slides along the tiles. The BBQ has not been cleaned in a long time and also only a couple of burners work. We are excited to come back. Dryer also appears to randomly turn off but works ok if you use the super dry option.
- Kylan, October 2023Safia “The property is very well located and maintained.”
We were disappointed to find no kitchen necessities like salt pepper or tea, not enough tablets for dishwasher either. The house wasnt very clean so doesn’t justifies the price of cleaning fees. As cleaning company owners we expected a spotless home for the amount paid on cleaning fees. This didnt affected our stay at all. The dryer doesnt work longer than 5min, and doesn’t dry clothes… We would definitely come back ! The house is spacious and has amazing views!
- Safia, February 2023Thank you for your review Safia, we are sorry to hear there were issues with the cleanliness at our property. We have addressed the supplies issues with our local team. Thank you for taking the time to provide this feedback as we are always working on improving the care of our properties. Bachcare
Sunita “We couldn’t enjoy much since it was raining the whole time that we stayed but enjoyed the location of our stay and had the house was very comfortable and tidy.”
The lake view was amazing. Would love to go there again.
- Sunita, January 2023Jason “Was very disappointed with this place from the photos being far from accurate to ...”
Was very disappointed with this place from the photos being far from accurate to how the property looks to unwashed moldy dishwasher full of old unclean dishes along with the ones in the draws lawns being overgrowen vacuum having no spear bags and was full at the time with a hole in it the place seems to be very unkempt, I'm still waiting on some goods to be sent back to me that were accidentally left behind all in all it was a very disappointing stay
- Jason, November 2022Thanks for taking the time to review your stay.At Bachcare we take cleaning seriously and have guidelines in place to maintain our high standard. It's unfortunate that this was not what you experienced and we will follow up with our team to improve this. Bachcare
Victoria “Great location, couldn’t wish for a better spot being right on the lake.”
Use of the kayaks is a bonus. We found the property more run down than appears in the photos, and in need of t.l.c.
- Victoria, April 2021Miriam “This well located and tidy property is let down by some simple general maintenance issues.”
The rotting floor and wall panels in the bathroom were unpleasant and the bedrooms were barren and lacked any pictures, mirrors, bedside lamps etc. However the kitchen is great and the living areas are pleasant and cosy. Hopefully the owners will make the small improvements needed to the bathrooms and bedrooms to improve them too. Thanks for having us.
- Miriam, April 2021Thank you for your feedback Whelan. Its great to hear you enjoyed the location of Mokoia Sunrise. We are working with the owner and the local team on improvements based on your feedback. We hope to host you again in the future. Bachcare
Valerie “This spacious house with a great location - right by the lake - was perfect for our family holiday.”
- Valerie, December 2020Steven “A fantastic situation on the lakeside, use of kayaks was a great bonus for the whole family!”
- Steven, January 2020Ana “This Home catered to our every need.”
Town is just down the road it's nice and private. The views are priceless and the having the lake right at your door step is absolutely wonderful
- Ana, November 2019Jane “Beautiful property, the kids loved the kayaks and had so much fun giving it a go.”
Great place to stay
- Jane, October 2019Jana Hart “Lovely view with convenient location.”
The log burner was brilliant for the cold.
- Jana Hart, May 2019Carlo “We had a great time in this property.”
Relaxing place. Kristin the property manager is so kind and helpful. Recommended to everyone.
- Carlo, April 2019Summary
- Bedroom 1: Bunk Bed
- Bedroom 2: Queen Size Bed
- Bedroom 3: Single Bed
- Bathroom 1: Toilet, Bath, Hand Basin, Shower, Towel Rail
- Bathroom 2: Shower, Hand Basin, Toilet
- Living, Dining
- Oven, Hobs, Microwave, Fridge, Freezer, Toaster, Kettle
- Fireplace
- TV, DVD Player, Wi-Fi
- Washing Machine, Tumble Dryer
- Parking
- Sorry, no smoking
Linen
Our linen service will provide all sheets, pillowcases, towels, bath mats, and tea towels for your stay. We’ll also make up the beds for you prior to arrival and strip them down after your departure. Pillows and duvets are provided at the property.
The property
Mokoia Sunrise is an absolute lakefront three-bedroom holiday home with Wi-Fi on the shores of Lake Rotorua. Private and peaceful with stunning views across the lake, this is an idyllic retreat. Watch the sunrise across Mokoia Island while sipping tea in bed or better still, launch the kayaks from the reserve in front of the house and paddle along the tranquil waters of the Waiteti Stream. The house is warm and comfortable with great spaces for all the family to enjoy. Mokoia Sunrise is in the ideal location for your next family holiday, with safe swimming for the little ones in the lake, swimming holes to explore along the stream and a beautiful garden to simply kick back in and relax. Between December and April the mouth of the stream offers some of the best trout fishing in the region, and you're in a million-dollar location to take advantage of this - be sure to pack the gear! Mokoia Sunrise is conveniently close to the quaint village of Ngongotoha, and just a 15-minute drive to Rotorua town. The Adventure Capital of the North Island, kick your holiday into overdrive with trips to the Zorb, Zipline, Rainbow Springs or Redwoods Forest. Once discovered, you'll never want to leave this little slice of paradise at Mokoia Sunrise.
There is one adult kayak and one child kayak available at this property, each with one lifejacket.
Please not that the Insinkerator at the property does not work and kitchen sink must be treated as a regular sink.
Please note a bond may be charged at certain times of the year. One of our team members will contact you if this is required for your booking.About the location
Located on the Western side of Lake Rotorua, Ngongotaha is a small town with a picturesque landscape and world class fishing in its central river. It's in close proximity to the main attractions Rotorua has to offer including the Skyline Luge, Falconry, Fairy Springs and Zorb. The town itself has a strong community culture and good cafes to choose from. All of our Ngongotaha holiday homes are pre-inspected prior to your arrival and are ready for instant online booking.