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6 Guests
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2 Bedrooms
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1 Bathroom
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Pets No
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Games Room
- Broadband / WiFi
13 Customer Review(s)
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Gordon “The property was not ready as promised in the booking.”
After a 30 hour trip to NZ from Europe we were left waiting in front of the property with our baby, in light rain, for someone to let us into the house. Eventually the cleaning lady showed up and proceeded to clean the place while we watched... it was a very quick and superficial clean. The bachcare office in Auckland was not able to help us and we only experienced the shifting of blame between them, the property manager, the cleaner and the owner. I cannot recommend this organisation to ...
After a 30 hour trip to NZ from Europe we were left waiting in front of the property with our baby, in light rain, for someone to let us into the house. Eventually the cleaning lady showed up and proceeded to clean the place while we watched... it was a very quick and superficial clean. The bachcare office in Auckland was not able to help us and we only experienced the shifting of blame between them, the property manager, the cleaner and the owner. I cannot recommend this organisation to anyone... the rental fees are high enough that there should be someone around to help when things go wrong.
Thank you for your review. We are sorry to hear there were issues with the cleanliness at our property. We have addressed the cleaning issues with our local team. Thank you for taking the time to provide this feedback as we are always working on improving the care of our properties Bachcare